Missing Pieces?
Missing a Piece? Don't Worry – We've Got You Covered!
We know how frustrating it can be when you're building an awesome set, and you realize a piece is missing. But don’t panic! We’re here to help.
What to Do:
If you find that a piece is missing from your set, simply follow these steps:
- Take a Deep Breath – Missing pieces happen from time to time, but we’ll sort it out for you!
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Send Us an Email – Drop us a message with:
- The name of the set you have.
- The missing piece number or description.
- A photo from the instruction manual showing the piece (if possible).
- Fast Replacement – Most missing pieces are shipped from the UK, meaning you'll receive your replacement quickly, with reduced delivery times.
We’re committed to making sure you have the best building experience possible. If you need a replacement piece, just reach out – we’ll take care of the rest! 🚀